Case study
Adalent
Recruitment consultancy · Growing team · In-person values and ways of working workshop
The challenge
As Adalent continued to grow, the team needed clearer alignment on what they stood for and how they worked together. Without explicit agreements in place, there was a real risk of inconsistent expectations and different interpretations of what good looked like day to day. That kind of ambiguity can slow decision making, create friction, and gradually dilute the culture a business is trying to build. Adalent wanted to get ahead of it.
Our approach
We began with scoping conversations to understand the business context, the stage Adalent was at, and what a successful outcome would look like for the team and the wider business.
In the workshop itself, we facilitated structured discussions to define the company's values properly, not as surface-level statements, but as shared meanings the whole team could own. We then translated those values into observable behaviours, making it clear what good looked like in practice across communication, decision making, and collaboration.
We worked with the team to co-create a prioritised view of company priorities for the next one to three years, and helped individuals identify how they would personally contribute to those priorities, building genuine ownership rather than passive agreement. We closed by building practical working agreements covering how the team communicates, makes decisions, holds each other accountable, and collaborates day to day.
All outputs were captured live during the session, and we provided a summary pack afterwards for the team to refer back to and build on.
The outcome
Adalent left the session with a clear, shared language around values and behavioural expectations that the whole team had helped shape. They had a prioritised set of one to three year business priorities, agreed and understood across the team, alongside practical working agreements that immediately improved how they collaborated and held each other accountable. Individuals came away with a stronger sense of how their own contribution connected to the bigger picture. The team described the session as energising, and the summary pack gave them something concrete to keep the momentum going beyond the day itself.
"The workshop was excellent. We really enjoyed it and felt we came away with a lot of benefits from the session."
— Philip Young, Founder and Managing Director, Adalent
"It was a great session, and we all came away feeling energised. Thank you to Duncan and Julia for a great workshop."
— Daniel Finer, Adalent
"We came away with some great takeaways and it was a valuable experience for us as a team."
— Yashna Abhol, Adalent
